Exodus 21 and 22 are often cited as the biblical view of torts. Are these still appropriate responses to wrongs perpetrated against others in todays society?

What should the appropriate remedies be for modern-day wrongs?

In Matthew 5:38-42, Jesus calls us to grace. Is this always an appropriate response?

When a business wrongs a customer, how should it devise an appropriate remedy? Should consumers merely seek restitution, which would restore the consumer to his or her original position, or should the business overcompensate to right the wrong? What is the best way to determine a correct response?