Expert and legitimate 17 is the process where employees learn about and get familiar with an organization's culture. Socialization Communal development O Networking O Frameworking o Customer service training D 17 18 Organizational culture is composed of observable artifacts, hidden artifacts, and semi-public artifacts. True False 19 exist in every organization and are defined by behavior that is automatic in a situation Espoused values Stories O Basic underlying assumptions Rituals O Observable artifacts O Frameworking o Customer service training D 19 18 Organizational culture is composed of observable artifacts, hidden artifacts, and semi-public artifacts. True False DA 20 A company's dictates how jobs and tasks are divided and shows the relationship between individuals and groups within the company Ospan of control O mission statement policies O organizational structure o organizational plan