explain each with as much detail as you can

1) Define the following terms: - Union Steward - Bargaining Unit - Grievance Procedure - Authorization Cards - Exclusive Representation - National Labor Relations Board 2) Describe the overall role of unions as bargaining agents and how it has changed in today's work environment.

3) Explain the four phases of a collective bargaining process and specify what happens in each phase.

4) Detail two employee unfair labor practices and two employer unfair labor practices.

5) Describe the union avoidance practices explained in the textbook.