1. Explain elasticity.
2. List the discounts off the rack rate.
3. Briefly explain the ways that the arrival time affects the rate.
4. Explain two of the three formulas for the calculating room rate.
5. Compare the capsule to the last hotel or hostel you stayed in (or information from the book if you have never stayed in a hotel). Is a capsule something you would consider? Why or why not?
6. Most cities have a Convention and Visitors Bureau (CVB). If you love your city, select its CVB. If you are looking to travel, select the CVB from that town. According to the text, a CVB should represent the hospitality industry. Does your CVB represent the industry? Why do you think that? What is the focus of that CVB? Be sure toprovide the website for that CVB.
7. An Incident in Hotel Management: So What Does FSG (Frequent-Stay Guest) Stand For? Was there a management failure here?How would you respond as the manager?
8. Use the Internet to find an article about some new hotel technology or radio frequency identification (RFID).Summarize the article in one page double-spaced.Provide the link to the article at the end of your summary.
9. Smart idea or not?Read about biometric locking systems and RFID locks.What concerns orkudosdo you have concerning these systems?What benefits, if any, do they have for the guest?Defend your answer.