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Explain in bullet point form the Hairhouse Warehouse policies and procedures relating to customer service, including the handling of customer complaints. When working in the
Explain in bullet point form the Hairhouse Warehouse policies and procedures relating to customer service, including the handling of customer complaints. When working in the Hairhouse Warehouse retail industry what are the procedures for responding to and recording client feedback? What could be the corrective actions taken if a customer has complained that a hairdresser product purchased has burnt their scalp during a home hair dying process? Include in your employee handbook and example of at least two (2) policies and / or procedures relating to customer service, including customers with special needs (www.fairwork.gov.au/about-us/legislation)As a follow up to the success of your presentation you created and presented, your CEO (your Assessor) has now requested that you contextualise the presentation information into a Hairhouse Warehouse Employee Handbook. You aim is to support current management and existing employees. It will be used to assist with the onboarding of new employees in the future. As part of the research requirements, you will need to research on the internet Hairhouse Warehouse and uncover the industry service expectations standard. You may enhance your product by using appropriate graphics and imagery to effectively communicate content
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