Explain the benefits and drawbacks of formalized decision-making process and prescribed procedures. Knowing the limitations of formalized processes how would you, being in charge of an organization, counterbalance them?

Points to address:

-Imposed or self-directed management control

-Formal v. informal decision-making process

-Prescriptive v. empowering management style

If you are familliar with cases such as Boston Lyric Opera, Becton Dickinson, Green Valley (scorecard for capital projects), Nummi please include examples.