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Explain the main purpose of a quality management plan? What are two metrics - besides those provided in this chapter - that Kristin and her

  1. Explain the main purpose of a quality management plan? What are two metrics - besides those provided in this chapter - that Kristin and her team could use on the Just-In-Time training project? Besides ensuring that classrooms are ready for training, where else might they use a checklist on the project?

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