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Explain the stages of the customer buyer decision process and describe how you or your family went through this process to make a recent purchase
- Explain the stages of the customer buyer decision process and describe how you or your family went through this process to make a recent purchase
- Describe the five adopter categories for new products. Which group best describes your or your family's behavior with respect to high-definition televisions?
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Customer Service Career Success Through Customer Loyalty
Authors: Paul R. Timm
6th edition
133056252, 978-0132553001, 132553007, 978-0133056259
