Explain THREE (3) reasons and benefits for monitoring quality in an organisation.

Explain THREE (3) potential consequences of failing to monitor quality in the organisation.

Outline TWO (2) accredited quality systems and standards used in organisations to monitor and measure quality.

Using examples, explain THREE (3) internal systems an organisation can use to check and measure quality.

Pick TWO (2) tools and techniques from this list, summarising how they can be used for monitoring and measuring quality and improving outcomes and the benefits and challenges of using each of the tools and techniques you have chosen.