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Explain, what Design Thinking Is Doing for the San Francisco Opera case study at https://hbr.org/2016/06/what-design-thinking-is-doing-for-the-san-francisco-opera please be elaborative

Explain, what "Design Thinking Is Doing" for the San Francisco Opera case study at https://hbr.org/2016/06/what-design-thinking-is-doing-for-the-san-francisco-opera

please be elaborative

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