Explain what is meant by "the paradox" of a crisis moment. Using the video as your scenario, identify a paradox you see in this crisis moment. You may focus upon the mother or the son. After identifying a paradox, suggest two, related ideas you'd introduce to your subject to help them recover their equilibrium.

Ch 2:

Explain the terms high- and low-context cultures. How might a crisis manifest when a culture opposite to the one you're in (your current environment) clearly conflicts with the parent culture as far as law, ethics, and morality are concerned? How could you use their context to mitigate the crisis?

Ch 4:

Each of the statements below is worth 5 points. This is a 10 point question.

DIRECTIONS: Read statement below then write the following:

1. a restatement of the message
2. a reflection of the message
3. an "I" message that owns your feelings but communicates acceptance
4. an open-ended question that elicits more information
5. a closed question that targets a specific behavior

Statements of a person in crisis:

1. I used to like him as a boss. But he chewed me out today. I hate his guts.

2. You're just like all the rest. You don't really care about me. I think I'll kill myself.

Ch 5: Extra credit question (5 points)

Explain your position about law enforcement getting into the mental health business? Take a position, for or against, and defend your position with concrete examples.