Explain what motivation is and why managers need to be concerned about it.

2. Describe from the perspectives of expectancy theory and equity theory what managers should do to have a highly motivated workforce.

3. Explain how goals and needs motivate people and what kinds of goals are especially likely to result in high performance.

4. Identify the motivation lessons that managers can learn from operant conditioning theory and social learning theory.

5. Explain why and how managers can use pay as a major motivation tool.

• List three things you personally learned from Chapter 9 (textbook and/or in-class materials) add why you think these are important to the world of effective management and leadership and how they will change or improve you as a leader.

Essentials of Contemporary Management,Jones & George, 9e

ISBN-13: 9781260261530