Explanation: Corporate Social Responsibility (CSR) Strategic Initiative: Initiative: FirstBank of Colorado Community Impact Program Description: For every new bank account opened with FirstBank of Colorado, a donation will be made to a local Colorado charity. This initiative aims to foster a strong sense of community engagement, support local charitable organizations, and align the bank's growth with social responsibility. Tools/Actions to Guide and Monitor Success: Key Performance Indicators (KPIs): Number of New Accounts: Track the increase in the number of accounts opened since the initiation of the program. This metric reflects the success of the CSR initiative in attracting new customers. Total Donations: Monitor the total amount donated to local charities. This KPI ensures transparency and demonstrates the tangible impact of the initiative on the community. Customer Satisfaction Scores: Regularly survey customers to gauge their satisfaction with the CSR initiative. This qualitative feedback provides insights into the program's acceptance and effectiveness. Impact Assessment Framework: Community Impact Assessments: Conduct regular assessments to measure the direct impact of donations on local communities. This could include metrics such as improved education, healthcare, or overall community well-being. Stakeholder Engagement Surveys: Engage with local charities, customers, and employees through surveys to gather feedback on the perceived