Extract E The Tata Group Founded in India by Jamsetji Tata in 1868, the Tata Group comprises of over 100 different businesses including Tata Steel, Tata Motors, Tata Power and Tata Chemicals. In 2017 the revenue of the Tata Group was over $100bn. It employed over 695,000 people. In all of its businesses the Tata Group seeks to differentiate itself through customer service, innovation, entrepreneurship, and trustworthiness. At the same time it balances the interests of all its stakeholders. Extract F New organisational structure announced at Tata Motors In 2017 Tata Motors announced a new organisational structure for its vehicle business following quality problems and a fall in its Indian market share from 16% to 5%. Tata Motors announced a new flat organisational structure, which removed layers of middle management. New managing director Guenter Butschek set a three-year target to increase market share and become one of the leading car manufacturers in India. The structure aimed to empower managers in the business to speed up the decision-making process, encourage innovation from its workers and improve customer satisfaction. Guenter Butschek told staff he was aware that the flat organisational structure could create some uncertainty, but it was needed in order to be successful in the competitive motor industry. He said 'the new structure will drive fundamental changes in the way the company operates and help accelerate the urgently needed changes if we are going to be successful and meet our targets