vegetables to the Junction Falls Jail. Joe notes that most files contain several bids, some as many as a dozen. Joe finds one file (to supply computers to certain city offices) that contains only a solitary bid from Able Computers. Joe asks Marsee, who prepares all specs for fixed asset RFPs and approves all contracts, what caused such a poor response from potential suppliers. Marsee points out to Joe that the RFP specified that supplier personnel must be able to respond to a city call for maintenance, upgrades, or repairs within 30 minutes. She suggests that perhaps many suppliers were not willing to guarantee such a prompt response time. In preparation for the upcoming annual audit, Bill Watson, the external auditor, asked Marsee to provide him with a list of all fixed assets, including the inventory identification number, date of purchase, cost, and current location of each item on the list. After a week, Marsee still has not printed out the list for the auditor. The audit starts in two weeks. When asked about the delay, Marsee says that she has been so busy that she "has not had time to think about any new projects." Marsee is very busy, and often arrives very early for work and leaves the office rather late at night. On Monday during lunchtime Bob receives a phone call from Able Computers, asking whether Able's last request for payment has been processed. Since Marsee is unavailable to respond to this query, Bob calls the city office that was to have received the computers and learns that no such delivery from Able Computers has been received.