F0 31 F0 31 You have two receptionists: o Julie (age 19} - she is polite and efcient. She gets ti friendly with your clients. 0 Doug (age 22) - is over-the-top friendly and personal He is also extremely efficient and does perfect work. Laurie (age 32) is your nail technician. She only w ants to w o is very proficient, and her calendar is full, but she refuses to 1 friendliest, but her work keeps her customers loyal