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Faced with inflationary pressures and rising labor costs, Bank of America is considering removing all drive-through windows. They would be replaced with ATMs. This would
Faced with inflationary pressures and rising labor costs, Bank of America is considering removing all drive-through windows. They would be replaced with ATMs. This would allow them to reduce costs and focus on customer service inside the branches. However, they first want to research the situation. Which of the following data would be classified as secondary data? Please select all that apply. a. Transcripts from one-on-one interviews the bank previously conducted about ATM features. b. Information from banking industry reports. c. Data compiled through surveys given to customers that come through the bank's drive-through lanes. d. Reports on ATM usage at all of the bank's locations
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