Fact Pattern:

You are the Chief Compliance Officer of Books International, Inc., a U.S online retailer which sells books via the internet in all 50 states and throughout Europe. The board of directors has asked you to read Brian Campbell and Elizabeth Johnson, A Project Management Approach to Data Protection Compliance 38 No. 8 ACC Docket 34 (October, 2020) Download Brian Campbell and Elizabeth Johnson, A Project Management Approach to Data Protection Compliance 38 No. 8 ACC Docket 34 (October, 2020). Books International has recently been fined over $50 million for multiple violations of privacy laws in Europe (GDPR), California, Connecticut, Utah, Colorado, and Virginia. These laws are similar in many respects, but they each use their own specific definitions and vary on the types of activities they prohibit. As a result, the compliance problem faced by Books International is a highly complex one.

Questions:

• Describe 2 of the "six-step project management process" techniques described in the article.
• Explain how you would use those 2 project management techniques to reduce the risk that Books International will violate privacy laws in Europe and the U.S.