\fConduct structured debriengs following an incident Marking Guide Criteria Conducts debriefing in a safe environment and in a manner that facilitates open discussion Identifies and promptly responds to colleagues needing additional support and refer in accordance with organisation guidelines Role play demonstrates the stages of a structured debriefing: I Assessing what impact the event had on the person I Identify any issues that they are currently haying, e.g. fears for their safety I Expressing thoughts and emotions through 'defusing' - Talking about eyents or symptoms that might come later - Looking for ways the person isn't adjusting well to the event I Helping the person to re-enter the work enyironment. Makes a referral in accordance with organisation guidelines Phase 1 Introduction Establish group goals and rules. In the introduction phase, the Supervisor would establish the rules for the session and desired outcomes and goals for the individuals involved. This would include setting time limits, identifying and highlighting the importance of condentiality, and establishing a safe and nonjudgmental environment for the participants. Phase 2 Fact gathering Questions you may ask to gather the facts. In order to gather the facts of the incident, the supervisor may ask Belinda questions about the caller's situation such as their age. gender, and any other relevant information. Additionally. the supervisor may ask Belinda to describe their conversation and how she felt while talking with the caller. It may be beneficial to ask open ended questions for the supervisor to gain a more thorough insight and understanding of Belinda's situation. Phase 3 Reaction phase Strategies that will enable those involved to examine their thoughts, feelings and responses. In the reaction phase, the supervisor would help Belinda to self reect by asking her to examine her thoughts, feelings, and responses to the call. This could include discussing the caller's story, Belinda's perceptions of the situation, how she felt before and after the call. and her overall reaction to the caller's situation. It is imperative that the supervisor listen attentively during this phase ad give Belinda the opportunity to openly discuss her feelings without being interrupted or made to feel uneasy. Phase 4 Symptom phase How will you establish if participants are experiencing symptoms of stress? In order to establish if Belinda is experiencing symptoms of stress, the supervisor may ask questions about Belinda's physical and emotional reactions to the call. This will be a good time to discuss and describe common stress symptoms in order to help Belinda recognise if she is experiencing any of theses symptoms. The supervisor could also ask Belinda to rate her level of stress on a scale from 1 to 1D. Phase 5 Stress response How will describe this to the participants? How will you guide them to check themselves for stress? To help Belinda understand her stress response, the supervisor could explain the physical and emotional responses to stress. This could include discussing the effects of the body's "ght or flight\" response, such as increased heart rate, shallow breathing, and feeling tense or anxious. Helping Belinda to recognise these responses to stress early can assist her in managing and overcoming them successfully. Phase 6 Suggestions 1What suggested guidance would you provide participants to manage the stress related to the incident? The supervisor may suggest that Belinda take some time to practice stress management techniques. This could include deep breathing, progressive muscle relaxation, and visualisation exercises. Some suggestions may include meditation or yoga. The supervisor may also suggest that Belinda take some time for self-care, such as getting adequate and restful sleep. consuming a healthy and balanced diet, and engaging in enjoyable hobbies andior recreational activities. Phase 7 Incident phase How will you facilitate participants to actively identify and describe positive aspects of the event? In the incident phase, the supervisor would facilitate Belinda to reflect and actively identify and describe the event's positive aspects. This could include discussing the strengths the caller was able to demonstrate in their situation. or the support Belinda was ultimately able to provide the caller. Phase 8 Referral phase What additional individual support might you offer to the participants? In the referral phase, the supervisor could suggest individual support for Belinda such as additional training or get someone to work with her temporarily to help build her condence. This could include referrals to counselling services or support groups. The supervisor may also suggest participating in online forums where Belinda could gain support and insight from other volunteer counsellors. It may be helpful to document the outcome of the session and send all the relevant information and contact number(s) through to Belinda's work email as soon as possible and organise for a follow up session to touch base andtor further discuss any concerns Belinda may have