Fill in the blank. According to "Conquering a Culture of Indecision" in Making Smart Decisions, "_____ is the basic unit of work in an organization. The quality of the _____ determines how people gather and process information, how they make decisions, and how they feel about one another and about the outcome of these decisions. _____ can lead to new ideas and speed as a competitive advantage." Question 6 options: Pattern recognition Cognition Framing None of the above