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Find a recent example ( within the last three months ) of a company that has dealt with the impact of poor quality.Summarize the situation.Which

Find a recent example

(

within the last three months

)

of a company that has dealt with the impact of poor quality.Summarize the situation.Which one

(

or more

)

of the nine

(9)

dimensions of quality was

/

were impacted?How did the company respond?How did the quality concern affect customer satisfaction?Would you respond the same? Why?Or would you respond differently? Why?

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