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Firms needing to change their strategies should: a. implement transformational leadership. b. emphasize the training and development of internal managerial talent. c. focus on their

Firms needing to change their strategies should:

a.

implement transformational leadership.

b.

emphasize the training and development of internal managerial talent.

c.

focus on their core customer base.

d.

create more heterogeneous top management teams.

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