First complete the following readings:

Scenarios - https://www.interaction-design.org/literature/article/design-scenarios-communicating-the-small-steps-in-the-user-experience#:~:text=Design%20scenarios%20are%20useful%20tools,creative%20approaches%20to%20those%20ideas

Personas guide - https://www.interaction-design.org/literature/article/personas-why-and-how-you-should-use-them

User research is a necessity for any human-centered design project. You need to gain insight into the people who will use your interface. There are many effective methods used by interface designers. For this assignment, you will write user profiles, personas, and scenarios.

Part 1: User Profiles

The starting point is to identify the major categories of users for your project. For example, if you were redesigning a university web site, the major user groups would be current students, future students, faculty and staff, visitors, etc. The people in each category have some common characteristics. They often share similar backgrounds, expectations, and preferences in their use of technology. A user profile documents the common denominators for a category.

Your design team should write a user profile for each user group identified for your project.

Part 2: Personas

The next step is to dig deeper into each user group. Writing a persona allows you to do that. A persona is a detailed description of a typical, but fictitious, member of the user group. This persona extends the general description in the profile by adding details such as a name and picture, context of use (platform, device, environment), and goals. It helps you develop empathy with the people who will use your interface. Please note that the persona does not discuss his need or use of the interface you are designing. That information is covered in the scenario.

Your design team should write a persona for each user group identified for your project.

Part 3: Scenarios

The last piece of user research is a scenario which allows you to think about the context of use. Writing a problem scenario is a way to describe a typical situation where a user would need or want to use the interface you are designing. It places the persona in a situation where he or she would use the interface.

Your design team should write a scenario for each user group identified for your project.

This work should be assembled into a single, cohesive document. There should be a brief introduction section which explains the user groups for this project. Then the user research should be organized by user group so that the profile, persona, and scenario for each group are together.