First, watch the Free Hugs video and then read the article about Free Hugs

• What did you like about the verbal and non-verbal messages you saw and heard?
• Consider how your interpretation of the video changed after reading the article.
• Describe two situations in your own life (one verbal and one non-verbal) in which you feel you have miscommunicated.
• Refer to the specific information provided in the text, videos, and web pages to discuss how you could have improved your communication in the situations you described.