Firstly, mismatch of expectations as the workers anticipates carrying out the duties listed in the job description. When asked to perform duties outside the job description, they could feel mistreated and devalued, which could lead to frustration and betrayal. Also, the sense of exploitation would arise when workers are asked to go above and beyond the call of duty without receiving sufficient pay or credit, which leads to resentment towards the employer. Additionally, working long hours and overburden leads to health issues and increase mortality rates. (Ro, 2022) Manager's Point of View Reducing productivity and employee retention and turnover are the main issues that might arise as Sukhpreet's background as a Registered PSW prepares her to help and care for residents rather than performing housekeeping and administrative work. When employees are asked to work beyond their job duties and areas of competency and interest, they might not complete tasks efficiently leading to delays in assigned work and primary responsibilities. For example, Sukhpreet's time and energy will be utilized in other duties, and she might not provide essential care to the retirement home residents. And if this persists, she might explore other employment opportunities. High turnover rates would be an issue for the management because it forces the people to constantly recruit, hire, and train new staff. Provide me a good reply on this that I agree with her ideas