Fishbone Diagram Exercise

Purpose The purpose of this exercise is to give students an opportunity to practice constructing and using fishbone diagrams. Below is a case situation. Using the information in the case, develop a fishbone diagram to accurately reflect the situation. Use this tool to analyze the problem and make recommendations for solving the problem. Situation You work for CMHC, a small community mental health center which provides outpatient mental health services. CMHC employs a variety of professionals including 10 social workers, 5 psychologists, 1 psychiatrist, an Executive Director, Director of Clinical Services, and various support staff. Staff have increasingly complained about staff meetings not being productive. Data collected from the suggestion box over the last 2 months show that many people have commented about staff meetings. This data is presented below. Meetings don't start on time 33 Meetings don't follow an agenda 22 Meetings never end on time 11 Agenda isn't given out before the meeting 7 Some people dominate the meetings 4 Miscellaneous 3