Fix-It-All Inc, a company that produces home repair tools and materials, is experiencing a drop in customer service ratings. Lately, products are delivered to customers late, or they have been delivered to the wrong addresses. The company is experiencing a dramatic increase in inventory costs and a drop in revenue. Lydia, a department head, says the company should implement a supply chain management system to fix this problem. However, Barret, the head of another department, says that this indicates the bullwhip effect, and the company should simply adopt the pull model. Who is correct, Lydia or Barret? Why? Select answer from the options below Neither Lydia nor Barret are correct. Their company is experiencing friction which is evidenced by problems with delivery, increased inventory costs and revenue loss. Their company should implement vertical integration which would reduce risks and uncertainty by decreasing inventory levels and cycle times. It will also improve processes such as delivery by improving the quality of information flow and making the transfer and processing of information easier for users. Neither Lydia nor Barret are correct. Their company is experiencing friction which is evidenced by problems with delivery, increased inventory costs, and revenue loss. Their company should