fleet expenses is not facility level either

IT is not product level either

Grounds maint is not batch level either

Natalie has her own business helping other service organizations manage their costs. She has seen many of these organizations calculate only gross margin for their different service segments and then lump all of their support costs in one big pool, subtracted from overall company gross margin, which then enables the organization-wide profit calculation. She knew she could help these organizations group support costs into key activities and then allocate those activity costs to the appropriate service segment. She gathered the following information about key activities and possible cost drivers that she had used in other service organizations. Attemp Batch level Facility-level Product-level Unit-level Facility-level