FLIPPED CLASSROOM WALGREENS PHARMACIES Walgreens Pharmacies: Locations: 1) Walgreens 3895 W Broward Blvd (954) 316-6641 Open 24 hours 2) Walgreens 2) 2104 W Oakland Park Blvd (954) 486-7772 Open until 9:45 PM 3) Walgreens 1680 SE 17th St (954) 467-5448 Open 24 hours 4) Walgreens 1 W Sunrise Blvd (954) 767-4507 Open until 10:00 PM How does the SIPOC model apply to this scenario? For all Walgreens locations: Suppliers - AMERISOURCE BERGEN CORP. Inputs - Medications Transcribed Process - Medications Preparations Outputs- Medications Distributions Holding Area Customers - Pick Up, Usage, Explain by Pharmacists Based on the data presented below investigate what are some of the tools available in Minitab, SPSS, or SAS that address the use of control charts to analyze the data? SAS ( Statistic Analysis System) A software suite that can mine, alter, manage, and retrieve data from a variety of sources and perform statistical analysis on it. Provides a graphical point-and - click user interface for nontechnical users and more advanced options through the SAS language. SAS programs have a DATA step, which retrieves and manipulates data, usually creating a SAS data set, and a PROC step, which analyses the data. Explain how control charts can be used. Show that your understanding control charts? A control chart illustrates process behaviors by detecting changes in a process output's mean and/or standard deviation about the mean. Every process exhibits some normal levels of variation, but a control chart is designed to separate this normal or \"common cause\" variation from special cause variations. Explain what control lines are, their use and application relative to control charts? The top lines - upper confidence level Med lines - Average mean Moving range Bottom lines - Lower Confidence Level Number of Prescription errors (yearly) M/R Intake window 1 1 1 1 1 1 1 1 Mean (): 52.25 Median: 29.5 Mode: 32 Lowest value: 2 Highest value: 243 Range: 241 Interquartile range: 26.5 First quartile: 15.25 2 12 25 27 32 32 45 243 10 13 2 5 0 7 198 Third quartile: 41.75 Variance (2): 5347.9375 Standard deviation (): 73.129593872795 33.57142857 Quartile deviation: 13.25 Chart Title 250 200 150 100 50 0 1 2 Column D 3 4 Column E 5 Column F 6 7 Column G 8 Aver UCL 52.25 52.25 52.25 52.25 52.25 52.25 52.25 52.25 118.106 118.106 118.106 118.106 118.106 118.106 118.106 118.106 33.6 52.25 rt Title E 5 Column F 6 LC L 7 Column G 8 0 0 0 0 0 0 0 0 M/R Mean (): 68.6 Median: 31 Mode: No Lowest value: 12 Highest value: 234 2 2 2 2 2 12 23 31 43 234 11 8 12 191 Range: 222 Interquartile range: 121 First quartile: 17.5 Third quartile: 138.5 Variance (2): 6941.84 Standard deviation (): 83.317705201236 Quartile deviation: 60.5 Mean absolute deviation (MAD): 66.16 Chart Titl M/R Aver Aver UCL LC L 68.6 68.6 68.6 68.6 68.6 177.38 177.38 177.38 177.38 177.38 68.6 55.5 0 0 0 0 0 Chart Title 250 200 150 100 50 0 M/R Aver UCL LC L Mean (): 34 Median: 27.5 Modes: 23 32 34 Lowest value: 1 Highest value: 123 Range: 122 Interquartile range: 14 First quartile: 20 Third quartile: 34 Variance (2): 971.8 Standard deviation (): 31.173706869732 Quartile deviation: 7 Mean absolute deviation (MAD): 17.8 Number of Prescription errors (yearly) Intake window 3 3 3 3 3 3 3 3 3 3 1 17 21 23 23 32 32 34 34 123 M/R Aver 16 4 2 0 9 0 2 0 89 UCL 34 34 34 34 34 34 34 34 34 34 LC L 0 0 0 0 0 0 0 0 0 0 M/R Mean (): 32.6666666666 Median: 36 Mode: No Lowest value: 15 Highest value: 45 Range: 30 4 4 4 4 4 4 Interquartile range: 21 First quartile: 21 Third quartile: 42 Variance (2): 109.55555555556 Standard deviation (): 10.466878978738 Quartile deviation: 10.5 Mean absolute deviation (MAD): 9.1111111111111 15 23 34 38 41 45 Aver 8 9 4 3 4 33 33 33 33 33 33 UCL LC L 0 0 0 0 0 0 Walgreens 2104 W Oakland Park Blvd (954) 486-7772 Open until 9:45 PM Website Directions Walgreens 1 W Sunrise Blvd (954) 767-4507 Open until 10:00 PM Website Directions Walgreens 3895 W Broward Blvd (954) 316-6641 Open 24 hours Website Directions Walgreens 1680 SE 17th St (954) 467-5448 Open 24 hours The situation I used is reducing difficulties trying to connect to a Wi-Fi Internet provider. First, determine what the issue is. Knowing what's wrong will help you identify appropriate troubleshooting steps. 1. Does the symptom occur with more than one Wi-Fi device? 2. Wi-Fi issues may be related to the network in question or they may be related to the Wi-Fi computer joining that network. Usually, if other computers or devices (such as the Apple TV or iPhone) are able to get on the Internet without issues, then your Wi-Fi router is probably fine. If you only have one Wi-Fi device, proceed with this article. Make sure your software is up-to-date. Install all software updates available for your Mac. If you use a third-party Wi-Fi router, check with the manufacturer to confirm that it has the latest firmware installed. If an update is available, follow the manufacturer's instructions for updating the firmware. To determine if your Apple Wi-Fi base station firmware is up-to-date, see Updating your software. 3. Check your connections. 4. Some networking issues may be caused by loose or disconnected cables. Verify that all Ethernet and power cables connected between your modem and your Wi-Fi router are correct. Checking that devices such as your router and modem are on, disconnecting and carefully reconnecting Ethernet cables, and/or replacing damaged Ethernet cables may resolve the issue without any further troubleshooting. Verify that you are using the recommended settings for your device. 5. See Recommended settings for Wi-Fi routers and access points. Restart your network devices. Powering your modem or router off for a few seconds and then on again may resolve network issues without any additional troubleshooting. If you have phone service through your ISP, power cycling your modem may interrupt that service. You may need to contact your ISP in order to restore your phone service if your modem is reset or powered off. Ensure that you have alternative means to contact your ISP (such as a cell phone) to avoid unnecessary delays in restoring your Internet or phone service. 1. Describe the experience in the project. The project is just a basic trouble shooting project to wean out what the problem is not. 2. What were the solutions used to address the problem? The solutions used to address the problem were to find out what was actually wrong then use the appropriate steps to solve the problem. This is to prevent troubleshooting and following corrective steps for each issue. 3. Was the case you described a special-cause or common-cause? The cause was a common-cause as stated in answer #6. 4. Do you feel the solution or approach used appropriate for the cause? Yes 5. What would you do if you could do it again? If I could do it again I would follow these same steps. I do think with this type of issue it is more than likely will always be a common cause variation not a special cause variation 6. What conclusions can you draw from the problem-solving or process-improvement techniques? After, doing all of the above steps if the wifi connects this problem will still be a common cause variation. Simply because these are random things that can happen and most likely will happen at some point. The variation was not \"assigned\