Focusing on the People First San Diego's organization mission, vision, and diversity and inclusion statement, consider how you would address the following scenario.

• Explain the role of human resources within an organization and how the department supports managers.
• Analyze the personnel situation within the People First San Diego scenario.
  • Type of conflict occurring.
  • To what extent does the situation violate the mission, vision, and/or diversity and inclusion statement of the organization or violate the law?
• Describe how you would address the personnel situation through consultation with human resources.

Scenario

You serve as the Director of Clinical Services within the People First San Diego organization. In team meetings, longtime employee Patrice, a woman in her late 50s, is often belittling and condescending toward Bo, another social worker. Patrice rolls her eyes at Bo's ideas and mutters under her breath. Further, Patrice often needs to be corrected for using the wrong pronoun to describe Bo (who uses "they" and "them"). You are unsure why this dynamic is occurring, but you suspect it has something to do with Bo being young and identifying as nonbinary.

Patrice may see herself as the "old guard" who needs to establish order and police the team. Bo has not voiced any concern about the situation; however, other members of the team have expressed discomfort to you. When you address the comments individually with Patrice, she explains that she doesn't realize she has been doing it and implies that you are being too "touchy." The comments and behavior continue, and you are unsure what to do. You decide to consult with the human resources department.

Mission

We are dedicated to putting people first. Through housing, employment, and mental, physical, and emotional health services, community members have the opportunity to build resilience, wellness, and financial stability.

Vision

To offer hope when people are at their most vulnerable To partner with others in building a network of wellness across San Diego.

Diversity and Inclusion Statement

Authentic belonging.This phrase drives our commitment to diversity, equity, and inclusion within the organization and greater San Diego. We strive to have a space where all have the freedom to be who they are. By welcoming multiple perspectives, we can better solve the complex problems that affect our community.