Following the initial meeting, Anne Schippel, a business banker for State Bank, decides the amount and purpose of the loan to Dry Supply fall within the parameters of her bank's lending policy, and the loan meets the bank's most basic lending criteria The next steps are to conduct a credit investigation to gather further information on Dry Supply and the dry cleaning in industry, and to develop the remaining loan terms. Schippel seeks to determine her customers creditworthiness. During the initial call, the purpose, borrowing cause, repayment, and loan term portion of the discussion began. List three steps Schippel should consider taking after the initial meeting.