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For a change managSFor a change manager the best strategy for dealing with resistance is to overcome it with more facts, reasons for change, information
For a change managSFor a change manager the best strategy for dealing with resistance is to overcome it with more facts, reasons for change, information about how others are supporting the change, and if necessary threats. Resistance is a natural reaction to a change that feels threatening, confusing, or disruptive; therefore the best initial strategy for dealing with it is to try to understand it, not push to overcome it. Select one: a. Both statements are TRUE b. Statement one it TRUE; statement two is FALSE c. Statement one it FALSE; statement two is TRUE d. Both statements are FALSEometimes, as a manager, you are asked to help implement a change that was initiated elsewhere in the organization; and it may even be a change you do not agree with. Which of the following statements is good advice in this situation? Select one: a. Own the changes. No matter where the change, it's your responsibility, as a member of the management team to implement the change. b. Get over it. The powers that be have chosen a different direction than the one you supported. It's time for the change to move on. c. Do not half-heartily support the change. Even
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