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For a shoe shine process, the following functions have been identified: If one was to prepare a function map for the above identified functions and

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For a shoe shine process, the following functions have been identified: If one was to prepare a function map for the above identified functions and assign them between "Customer" and "Operator" then: Select the functions that will be the responsibility of the "Customer" (check all that apply): Clean shoes Approval of work done Buff Pay and tip Instruction for color

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