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For each example, choose the best category to demonstrate how producing a service is different than producing a good. Determine if each question below is

For each example, choose the best category to demonstrate how producing a service is different than producing a good. Determine if each question below is influenced by: types of resources used, timing of product consumption, or measuring quality.

  1. When Four Seasons Hotels and Resorts opens a new property, they must staff it with hundreds of people to provide services in areas such as the front desk, housekeeping, landscaping, restaurants, recreational activities, and valets.
  2. A single Ford Explorer represents the combination of metal, paint, cloth, electronics, and many hours of skilled labor.
  3. A customer that visits a hair salon discusses his or her needs with the stylist, then about an hour later walks out with his or her new hairstyle.
  4. An LG television is produced in Asia, shipped to the U.S., then stored in a warehouse or retail store until purchased from a customer.
  5. Maggiano's Little Italy restaurant encourages diners to complete online surveys that prompt diners to evaluate the food, atmosphere, service, and other variables.
  6. Nike has a quality control procedure ensuring that shoes with improper stitching are rejected and not shipped from the factory.

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