For Portfolio Project Part 4, you will explore the difference between a manager and a leader, look into and adapt coaching techniques to the realities of the hospitality industry. 1. Describe what leadership means to you. What are the qualities of a true leader? What are the differences between a manager and a leader? Write a paragraph (4-6 sentences). 2. In your own words, define "coaching", and describe what its goals or aims are. 3. Learn more about coaching techniques and specifically the GROW model of coaching and mentoring. Then, answer each of the questions: . How can a hospitality manager apply coaching techniques and the GROW model to improve the performance of their team? . How can coaching techniques improve productivity? . Provide an example of a situation requiring disciplinary action where coaching techniques can be applied to resolve the issue