For the past 12 months, your team has researched employees use of the online professional development and training courses your company provides. The HR management team will use your findings to decide whether to continue contracting with the e-learning provider who hosts your companys professional development and training courses. The e-learning providers contract is up for renewal, and the management team needs to determine if renewing makes sense. Your findings will be important in helping them to make a good decision. The director of HR loves the e-learning modules and is hoping that your research indicates the employees do as well. During your research, however, you found that only 35% of employees actually logged into the e-learning site more than once. Only 60% of those who logged in completed one or more courses. All the courses completed were Excel training modules. Since such a small percentage of employees use the system, your team looked into some cost-effective alternatives. You will present your findings at the HR management meeting next week. Management team members are in remote locations, and some are in the central office where you are located. Those who are not at the central office will be calling in on teleconference.

1. The best delivery method for your report would be

a. impromptu

b. Extemporaneous

c. memorized

2. because ..

a. you need to be very formal and prepared

b. a conversational style engages the audience most effectively

c. team is presenting together and has little time to rehearse

3. Which opening strategy would be appropriate for your teams presentation?

a. Relate an appropriate anecdote from your research.

b. Ask the audience to complete a short online quiz.

c. Play the promotional video for the e-learning provider.