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For this assignment, you are a customer service manager for a restaurant. Recently, after several customers became ill the Health Department closed the restaurant. Write
For this assignment, you are a customer service manager for a restaurant. Recently, after several customers became ill the Health Department closed the restaurant. Write a letter to your employees advising them that since the restaurant closed on June 7th (today's date is June 17th) they will not receive a paycheck on June 26th and additionally, the restaurant will remain closed throughout the month. You are expecting to reopen on July 1st; however, only 2/3 of the employees will return. 1, if as an employee, after being off for nearly 2 weeks, I'm told I'm not receiving a check, 2, the closure will continue, and 3, I may not even have a job anymore - I'd be upset and feeling some kind of way. It is the job of this letter to advise of the "bad news" but in such a way that employees accept it gracefully. You must "persuade" employees which is done with tone, empathy, word choice, honest communication, and personability. Remember: Be brief but informative The tone of the letter should remain professional Use "we/you" for appropriate personability Choose either a direct or indirect approach Clearly communicate the required message to your audience o No paycheck on
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