For this final paper, you will be reviewing and reflecting on the quality management concepts and knowledge gained throughout the course. You will be applying your critical thinking, drawing your own conclusions, and applying what you have learned to improve quality and performance excellence. Follow the prompts below and make sure to address each in sufficient depth to answer the questions and cover the associated concepts. This will serve as a good review of the content, methods, and principles learned of total quality management (TQM). As you work on your final paper, keep in mind the following bullet point observations on the role of quality. Six quality perspectives are listed below and explain how each quality perspective applies to the product or service: Quality in manufacturing. Quality in service organizations. Quality in business support functions. The role of the quality function. Quality and competitive advantage (business results). Quality and personal values. Modern day quality management practices represent the approaches that organizations use to achieve the quality management principles. Customer satisfaction is vital to keeping customers and growing a business. Customer requirements, as expressed in the customer's own terms, are called the voice of the customer. Organizations continue to learn that