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For this part of the portfolio, the focus is on effective workplace communication. Respond to the questions below based on what you have learned in
For this part of the portfolio, the focus is on effective workplace communication. Respond to the questions below based on what you have learned in class and read in Chapter of your textbook:
Organizational communication
a In your own words, define the following types of communication within an organization:
Vertical communication downward upward
Horizontal communication
Grapevine communication
b Provide one example for each of the three categories.
c What problems do you think can occur with each of these categories?
Setting communication standards in a diverse workplace
Create a set of communication standards that would promote effective communication in a diverse workplace. Choose and focus on writing about one of the topics below.
List some important crosscultural communication differences and how to overcome them at work.
Guidelines on respectfully communicating in verbal, written, and electronic methods.
Rules regarding the use of digital information technology, ie confidentiality, security, and email in a multicultural organization.
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