For this project the focus will be on Contingency Planning and the major components that are vital security management. For your project:

Develop a comprehensive Contingency Plan (CP) for a call center. For this project your primary focus should be on the four components associates with such plans:

a. Business impact analysis (BIA)

b. Incident response plan (IR plan)

c. Disaster recovery plan (DR plan)

d. Business continuity plan (BC plan)