For this writing task, assume that you work as the Director of Customer Relationships at

Hometown Federal Credit Union. You must write two professional messages.

Second Message $-$ Bad News: Notification of Fee Change

Situotion: One of the most populim products at HFCU is the "Hometown Checking Plus Account."

This account:

requires no minimum balance

charges no monthly service fee

provides a free Visa debit caro

provides free online bill pay service

provides one free box of paper checks per year

reimburses all ATM fees

pays no interest pn balance