Question
For24 years Mark McCann worked as a bank teller in a small town.He was the senior person among three tellers, and on rare occasions when
For24 years Mark McCann worked as a bank teller in a small town.He was the senior person among three tellers, and on rare occasions when both bank officers were away he was left in charge of the bank.In his community he was a respected citizen.He belonged to a downtown business club and was an elder in his church.Recently he confided to A trusted friend, "I'm looking for another job - just anything to get away from that bank."Further questioning revealed he had been quite satisfied with his job and was still satisfied except for one event.Because of a local labor shortage, one teller's position went unfilled for three months.Finally in desperation, the bank recruited a young, untrained college man from another city.In order to get him, the bank paid him a monthly salary $25 higher than Mark's.Mark suddenly felt bypassed and forgotten.His whole world came tumbling down the day he learned of the new teller's rate.He felt his community social standing had collapsed and his self-image was destroyed.The employee he was training was earning $25 more each month!
1. Mark's plight, i.e. is Mark overreacting; are you sympathetic; what would you do if you were Mark? Support your stance. Discuss the complex relationship between economic rewards and organizational behavior using the course terms.
3.Label each term/concept/theory you use with the appropriate chapter and page.
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