Question
Fordson Bank operates a branch in a relatively small rural community. Fordson has a strong customer service focus and knows that branch visits can be
Fordson Bank operates a branch in a relatively small rural community. Fordson has a strong customer service focus and knows that branch visits can be important in fostering a reputation for good customer service. However, as internet banking increases in popularity, the financial staff at Fordson question whether the costs of the branch are worth it.
As part of looking at the question, a financial analyst has collected monthly data on the number of customer visits to the branch and the operating cost of the branch over the last fiscal year. The data follow:
Month | Customer Visits | Branch Cost |
---|---|---|
1 | 962 | $ 79,270 |
2 | 1,378 | 101,110 |
3 | 1,170 | 90,190 |
4 | 1,014 | 82,000 |
5 | 1,586 | 112,030 |
6 | 1,222 | 92,920 |
7 | 1,144 | 88,825 |
8 | 1,248 | 94,285 |
9 | 1,430 | 103,840 |
10 | 1,040 | 83,365 |
11 | 1,092 | 86,095 |
12 | 1,066 | 84,730 |
Estimate the monthly fixed costs and the unit variable cost per customer visit using the high-low estimation method.
branch cost = ____+______ per visit x customer visits
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started