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Four questions that should be asked when determining reporting bad news include (Wright, 2012): 1. Who needs to know? 2. When do they need to
Four questions that should be asked when determining reporting bad news include (Wright, 2012):
1. "Who needs to know"?
2. "When do they need to know"?
3. How should bad news be communicated best?
4. Who should deliver the bad news? {Believe it or not, depending on the news, it is not always the project manager's role to deliver}.
What other questions should be asked when determining how to communicate bad news?
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