Francis Foster is a 42-year-old unionized employee at a responsibilities include operating the Zamboni at the arena. sports and recreation facility operated by the municipality keeping the arena clean, maintaining the fields at the base Foster has been with the municipality for 14 years, and his ball and soccer fields, and helping customers who have work performance has been acceptable." Foster's main rented the facilities 424 Part 6 Maintaining Hith Performance Depending on operational and scheduling requirements. was an issue with the booking), the municipality decided Foster may work a day or night shift. Some evenings, the to secretly monitor Foster's behaviour over a 10-day arena or sports fields may not be fully booked, or bad period. During the 10 days. Foster was found to have taken weather may mean that the sports fields are not available extended breaks ranging from 7 to 34 minutes) on seven for customers. Ten months ago, a new supervisor was occasions and to have left early on six of the ten shifts appointed in four meetings with employees and in monthly (6, 34, 48. 11. 23, and 54 minutes early, respectively). After emails, she made it clear that employees were not allowed being presented with the evidence, Foster insisted that to leave work early even if the arena or sports fields was not there must be mistakes with the data. Although he admitted booked or in use. Four months after this meeting, a customer leaving a bit early once in a while, he insisted that he never who had booked the arena from 10:00 to 11:00p.m. showed left when there was a booking. Foster also stated that his up with his team at about 9:20 p.m. and found the arena former supervisor had said it was line to leave early if there doors locked. Calls to the arena number went unanswered. were no bookings and all of the required maintenance work Foster was on duty that evening but said that the booking had been completed. After conducting an investigation and had slipped his mind, he was away from the arena doing meeting with the parties, the municipality decided to ter other maintenance work, and had forgotten to bring his cell minate Foster. The union is grieving Foster's dismissal. phone with him that day. After conducting an investigation and discussing the grievance with the union, the employer and union agreed that Foster receive a three-day suspension DISCUSSION QUESTIONS After a few complaints in recent months (e.g., occa- sionally, the ice at the rink was not flooded before a rental; 1. Make arguments for the union and for the employer. one customer had difficulty finding Foster when there 2. What penalty (if any) should Foster receive