From: l..l@.skyward.com To: e..n@.cruisewithus.com Cc: Subject: Reservation for International Cruise Please cancel my "Pearl of the Black Sea" cruise scheduled for November 215, 20--. I has been anticipating this cruise for the last several months, but my responsibilities at this time doesn't allow me to get away this November. I realize that I will lose my deposit of $500. I has enjoyed your friendly cruises in the past, and I knows I will sail with you again. When you have time, please sent me a copy of your cruise schedule for next year