From: Pamela Wilson, Amazon Support To: Ishita Preethi, Duriva Products Subject: RE: $[$CUSTOMER TIER: BUSINESS$]$ Web Site Outage last week Hello, Thank you for contacting Amazon Premium Support. I understand your website went down last week and want to prevent this in the future. I see you are currently running on a single EC$2$ instance which ran out of resources. I recommend using Auto$-$Scaling and Elastic Load Balancing $($ELB$)$ to automatically load balance and generate more backend servers to address changes in your website$$s capacity. Below are links on how to create an Auto$-$Scaling group and create and use an ELB. Documentation: How to Set Up a Scaled and Load$-$Balanced Application Documentation: Introduction to ELB and Auto$-$Scaling Please let me know if you have any questions or need further assistance. Pamela Wilson Amazon Support