• From the e-Activity, examine the steps necessary to complete a sale and discuss how the sales order process is integrated with other processes (credit and collections, delivery, etc.). Indicate your overall satisfaction with the process.
• From the e-Activity, recommend at least one improvement in the Websites sales order process you would implement to make it more efficient in order to improve the customer experience. Then, assess whether the recommendation meant to benefits the clients warrants the potential cost of implementation for the company. Provide specific examples to support your response.