From the Team conflict: The "Chatty" Accusation at the Customer Support Call Center, Please create a scenario from this Team Conflict. The process starts by securing an agreement between the coach and co-worker/client as to what the co-worker/client wants to learn (topic choice) and how the client wants to learn it(method choice-Positive). The Coach then will ask the co-worker/client questions as they work through all five levels of the 5-D cycle(define-discover-dream-design-destiny) related to their goal. You will use the Positive Principle