Question
Frontier Entertainment Pty Ltd is a company that trades under the name Concert Connections (CC). In January of 2019, CC negotiated and arranged for threeinternational
Frontier Entertainment Pty Ltd is a company that trades under the name "Concert Connections" (CC). In January of 2019, CC negotiated and arranged for threeinternational acts to tour Australia in 2020 and 2021. The three artists, their Australian concert locations and dates were as follows:
- Taylor Swifty
- Ed Shearer
- Lady Gaggle
Sydney / Melbourne / Adelaide Brisbane / Perth / Hobart
Sydney / Canberra / Darwin
November-December 2020 January-February 2021
August-September 2021
In April of 2020, those consumer concert goers who purchased tickets to one or more of the Taylor Swifty concerts received notice from CC that due to the COVID- 19 pandemic, Taylor'sarranged concerts had been cancelled. The notification further stated that CC would be cancelling all ticket purchase contracts and retaining the full $550.00 ticket purchase price previously paid by concert goers in accordance with Clause 10 of the contract entered when the ticket(s) were originally purchased. Clause 11 of the same contract also states that in the event of CC exercising its rights in relation to clause 10, ticket purchasers are prohibited from taking any legal action for recovery of their money previously paid.
Samuel purchased 5 tickets for his family to attend the Taylor Swifty concert inSydney on 02 November 2020. Samuel comes to see you and says that despite CC'cclearly expressed contractual right to retain his $2,700.00, their refusal not to refund him his money is unfair. Samuel wants to know if the Australian Consumer Law (ACL) can assist his cause.
Advise Samuel
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